1. The Client's Situation
A platform operator pursuing a sustainable industry requested advice, having determined that, before launching a two-sided market online service, it needed to put its terms of service and privacy policy in order. In particular, in a structure mixing many corporate and individual users, various kinds of personal information would be collected and used, and storage on overseas cloud infrastructure was also planned.
2. Your Legal Team's Advice
Your Legal Team organized the items and purposes of personal information processed throughout the service flow, and accordingly carried out a comprehensive overhaul of the privacy policy so as to satisfy the legal requirements at each processing stage, including collection, use, provision, and cross-border transfer. The terms of service were revised centering on elements essential to the platform structure, namely (1) distinguishing responsibilities and obligations by user type, (2) clarifying the scope of service provision, and (3) strengthening clauses relating to direct transactions and disclaimers, structuring them so as to prevent disputes among users.
3. Outcome
With the assistance of Your Legal Team, the client satisfied in advance the statutory notice and consent requirements regarding personal information processing, and by also organizing the terms of service to fit the platform's operating structure, secured all of the legal requirements needed before launch.